Voices: ‘Such a shock’: Readers reveal what it’s like to learn a life-changing diagnosis by text
Our community has shared stories of impersonal diagnoses and overstretched services, agreeing that while digital updates can improve efficiency, compassion and communication must remain at the heart of NHS care
Our community has shared stories of impersonal diagnoses and overstretched services, agreeing that while digital updates can improve efficiency, compassion and communication must remain at the heart of NHS care